Effective Date

01-Jan-2025

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1. Information We Collect

We may collect the following types of information:

1. Personal Information

   • Full name

   • Contact details (email address, phone number, address)

   • Payment details (processed securely through our payment gateway provider)

2. Service Information

   • Service history and preferences

   • Feedback and communication

3. Technical Data

   • IP address

   • Browser type and version

   • Pages visited, time spent on site, and other usage data

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2. How We Use Your Information

 

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• Process bookings and payments

• Provide and manage services

• Communicate with you regarding your bookings, service updates, and offers

• Improve our services and user experience

• Comply with legal obligations

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3. How We Share Your Information

We do not sell or rent your personal data. However, we may share your data with:

• Trusted service providers (e.g., payment gateways, IT support)

• Government or regulatory bodies when legally required

• Our employees or contractors, strictly for service delivery

All third parties are bound by confidentiality and data protection agreements.

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4. Data Security

We implement reasonable security measures to protect your data. While no online platform is completely secure, we strive to use best practices to safeguard your information.

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5. Cookies and Tracking Technologies

 

• We may use cookies and similar technologies to enhance your browsing experience, analyze traffic, 
  and personalize content.

• You can manage or disable cookies through your browser settings, though this may affect site functionality.

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6. Your Rights

Depending on your local laws, you may have rights to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Withdraw consent at any time

• Lodge a complaint with a data protection authority

To exercise these rights, contact us using the details below.

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7. Retention of Data

We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including legal, accounting, or reporting requirements.

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8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to read their privacy policies.​​

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9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

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10. Contact Us

CANDOO Home Services

Email: info@candoo.ae

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